Shipping Information
Delivery Options
We offer several shipping options to suit your needs. All orders are carefully packaged and shipped with tracking information.
| Method | Cost | Delivery Time |
|---|---|---|
| Standard Shipping | €8.99 (FREE over €75) | 5-7 business days |
| Express Shipping | €15.99 | 2-3 business days |
| Next Day Delivery | €24.99 | 1 business day (order before 2pm) |
International Shipping
We ship to over 50 countries worldwide. International delivery times vary by location:
- Europe: 7-10 business days
- North America: 10-14 business days
- Asia Pacific: 12-16 business days
- Rest of World: 14-21 business days
International shipping costs are calculated at checkout based on destination and order weight.
Order Processing
Orders placed before 2pm GMT on business days are processed the same day. Orders placed after 2pm or on weekends/holidays are processed the next business day.
Once your order ships, you'll receive an email with tracking information so you can follow your package's journey.
Tracking Your Order
All shipments include tracking. You can track your order in two ways:
- Click the tracking link in your shipping confirmation email
- Log into your account and view your order history
Delivery Issues
If your package hasn't arrived within the expected timeframe:
- Check the tracking information for any delivery attempts
- Verify your shipping address is correct
- Check with neighbors or building management
- Contact us at [email protected]
Customs & Duties
International orders may be subject to customs fees, import duties, and taxes. These charges are determined by your country's customs office and are the responsibility of the recipient. We cannot predict or control these charges.